Frequently asked questions

It depends on the size and complexity of the project. A corporate website typically takes 3 to 6 weeks, while online stores, learning platforms and custom systems take longer depending on the features involved. We agree a clear timeline with defined milestones from the start, and timely content and feedback from your side helps us keep to it.

There's no one-size-fits-all price. Cost depends on the number of pages, the level of design work and the features you need, such as online payments, multiple languages or integrations with other systems. After a short call to understand your needs, we send a detailed quote that spells out exactly what's included. Get in touch and we'll help you find the right solution for your budget and goals.

Yes. We work with companies of all sizes as well as entrepreneurs and independent professionals such as doctors, tutors and consultants. We tailor the scope and technical approach to each client's needs and budget, with the same standard of quality and care for everyone.

Simply reach out through our contact form or WhatsApp and we'll arrange an introductory call to understand your idea and goals. We then send a written proposal and scope of work, and once it's approved and signed, we move straight into planning and design.

Yes. Once the project is paid in full, ownership of the website, content and your custom design passes to you, and we hand over full access to the dashboard, hosting and domain. The contract also lists any third-party licensed components the project relies on.

Yes. Every site is designed around your brand identity and audience — we don't reuse off-the-shelf templates. We start by understanding your business, then present the design in Figma for your review and revisions before any development begins, so you end up with a site that feels like yours and stands apart from competitors.

Absolutely. Most visitors in Egypt browse on their phones, so we design mobile-first and then scale up to tablets and desktops. Before launch we test on a range of devices and browsers to make sure the site is easy to use and loads quickly everywhere.

Yes. We build sites with full support for Arabic and English, or any other language you need, with proper right-to-left layout for Arabic. You manage each language's content independently from the dashboard, and separate URLs help search engines index every version correctly.

Yes. Your site comes with an easy-to-use dashboard where you can edit text and images and add services or news without any coding knowledge. We include a training session and a short user guide at handover.

Yes. Every site is built on a solid technical SEO foundation: clean heading structure, readable URLs, structured data, fast load times and an XML sitemap. That foundation is essential, but ranking highly also takes ongoing content and marketing effort, which we're happy to discuss with you.

Yes. We build news platforms with full-page caching, a CDN and automatic image compression, which takes pressure off the server when traffic suddenly surges. We also help you choose a hosting plan that fits your expected audience and can be upgraded as you grow.

Yes. We migrate your articles, images, categories and authors to the new platform. We preserve old URLs or redirect them precisely so you don't lose search rankings or traffic from links shared in the past.

Yes. We set up tiered roles such as reporter, editor and editor-in-chief, so reporters file stories and editors review them before they go live. The dashboard includes drafts, scheduled publishing and revision history to keep the newsroom organised.

Yes. We connect your store or platform to local gateways such as Paymob and Fawry, supporting card payments and mobile wallets like Vodafone Cash, as well as cash on delivery. We also guide you through opening a merchant account with the right provider and test every payment flow before launch.

Yes. Shipping costs can be calculated automatically by governorate or weight, and the store can connect to couriers that offer APIs for creating and tracking shipments. If you use your own delivery staff, we provide a simple dashboard to manage shipments and update their status.

Yes. We migrate products, categories, customer data and order history from your current platform wherever it can be exported. We plan the move so sales don't stop, and redirect old URLs to protect your search visibility.

Yes. You get a clear admin dashboard to add products, change prices, track stock, update order statuses and create coupons. You can assign different permissions to each team member, and sales and best-seller reports are built in.

Yes. We use secure video streaming with a watermark showing the student's details and limit the number of devices per account. No video can be made 100% leak-proof, but these measures greatly reduce leaks and make it possible to trace their source.

Yes. The platform includes question banks and timed exams with multiple question types, automatic grading and instant results. When a student completes a course, a digital certificate is issued in their name with a verification code anyone can check on the platform.

Yes. Students can subscribe through direct online payment or by entering an activation code that you generate from the dashboard and distribute through learning centres or resellers. Access can be sold per course, per month or per unit, depending on your model.

Both. We build platforms for individual tutors who want a platform under their own name, as well as for academies and training centres with many instructors. We scope features to your current size, with room to add instructors and subjects later.

Yes. Live classes can be integrated with popular video-conferencing tools, so students book a seat, receive the joining link and get a reminder before the session. Recordings can then be uploaded for students to watch inside the platform.

Yes. Every system is built on a clean, modular architecture, so new features and modules can be added as your business grows without starting over. We document the code and key technical decisions so future development stays smooth, whether with us or with your own team.

Off-the-shelf tools are sometimes the right fit, but they impose their own way of working and often come with rising per-user licence fees. Custom software is built around how you actually operate, includes only what you need and remains yours. During the discovery session we'll tell you honestly if a ready-made tool would serve you better.

Yes, in most cases we can integrate via APIs with accounting software, payment gateways, messaging services and more. We review your current systems during analysis and confirm what can be connected, and how, before development begins.

Yes. We review your current files, clean and standardise the data, then import it into the new system before go-live. We run a joint review with you to confirm that balances and records have transferred correctly.

We apply granular user permissions, encrypted connections, protection against common vulnerabilities and an audit log of every important action. We also schedule regular backups, treat your data as strictly confidential and are happy to sign an NDA if needed.

Yes. We can register your domain and provide hosting suited to your site and its expected traffic, and handle the full setup from DNS to SSL. If you already have hosting or a domain, we'll work with them directly or advise you if an upgrade is needed.

Always in your name or your company's name — it's a core brand asset. We hand over the access details and remind you ahead of renewal so your site never goes offline.

It depends on the type of project and expected traffic. Good shared hosting is usually enough for a corporate site, while stores, learning platforms and news sites need a VPS or cloud server with more resources. We'll recommend the right option and explain the expected running costs.

Yes. We enable SSL on every site for a secure connection and the padlock in the browser. We can also set up professional email addresses on your domain, such as info@, so your communication with clients looks the part.

Yes. Every project includes a free support period after launch to handle any issues or feedback that come up in real-world use. After that, you can choose a monthly or annual maintenance plan covering updates, backups and ongoing monitoring.

They typically cover security and plugin updates, regular backups, uptime and speed monitoring, and a set number of hours for small changes each month. We tailor the plan to the size of your project and what you actually need.

Yes. We run a hands-on training session at handover, in person or online, along with a short user guide or quick video walkthroughs for future reference. For larger systems we arrange separate training for each department based on their role.

Reach us by WhatsApp, email or phone and a team member will take ownership of your request. Issues that affect your site's availability or sales are prioritised, and we keep you updated at every step until it's resolved.